Returns & Exchanges
We want you to feel completely cozy with your purchase, which is why we offer a 30-day trial period for all Lola Blankets. If you aren't in love with the softness, we'll gladly help you process a return or exchange for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
- 3.Package and Ship
Place the unwashed blanket securely in its box and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-10 business days.